Where can I see the price of the product?
Our products that are sold online mentions price right within the window or at the checkout. For other current prices can be obtained by contacting us directly.
WHAT ARE THE STANDARD RUG SIZES?
Our standard rug measurements are 3×5, 4×6, 5×8, 6×9, 8×10, and 9×12. We do carry custom rug production as well.
DO YOU HAVE PHYSICAL SHOWROOM/STORE LOCATION?
No, we only have a production house at Bhadohi and we’ve been involved in executing programmed and custom orders for 4 generations.
We will keep you informed about our most expected collaborations with some of the most reputed rug brands in the US in the near future.
DO YOU CUSTOMIZE RUGS?
Yes, this is exactly what we are best known for. If you do not find your rug of choice you can customize rugs and change its dimensions to smaller or bigger sizes. There is no limit, change designs, colors, materials, and even shapes.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Our payments are simply only made by Bank Transfer. We do not accept any other method of payment.
WHAT IS THE SHIPPING PRICE?
It depends. We calculate the shipping price considering both – the product(s) chosen and the client’s ‘ship to’ address in account. To know any shipping price, simply send us a message.
CAN I GET CATALOGS/SAMPLES?
Yes, we do provide catalogs/samples. To receive our ‘free rug samples’, you can send an email to our product specialist, we will lead you through the whole process.
WHAT FIBERS/MATERIALS DO YOU USE?
We have been using authentic and all-natural semi-worsted and New Zealand wool. We use jute/hemp, cotton, bamboo silk, viscose, and real silk. We also produce our rugs in polyester and nylon.
ARE YOUR AREA RUGS HANDMADE?
Yes, all of our products are handmade by the most skilled and professional Indian craftsmen.
WHAT IS THE PRODUCTION LEAD TIME?
The lead time depends upon the quality and size of the rug. However, the regular lead time for our rugs is 4-6 weeks.
DO YOU UPDATE ON THE ORDER PLACED?
Yes, on your special request our product specialist will notify you through email as we proceed with the production. The updates include pictures and real-time details.
DO YOU SHIP INTERNATIONALLY?
Yes, our products are shipped worldwide.
We ship securely and safely from India by FedEx or yours any preferred carrier. Most of our customers are located in the USA, UK, and countries in the European Union. Please email us for a shipping quote.
DO YOU SELL EMAILS ADDRESS COLLECTED?
NO way. All your information is secured and safe with Faisal International, one of the most trusted rug brands in the rug manufacturing industry.
IF YOU HAVE ANY QUESTION OR WANT TO FALL IN ANY SORT OF DISCUSSION PLEASE WRITE BACK TO US.